Hats off to Hornady

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  • Last Post 21 October 2017
R. Dupraz posted this 21 October 2017

A while back, I ordered a 9mm Luger shell plate for my Hornday LNL AP press. When I mounted it in the press and tried to tighten it down, the plate would bind things  up . I needed to load  some nines, so just left it loose until I finished and then called Hornady Customer service and explained the problem. Friendly Gent said  that a return label would be on the way and just send it back. No questions asked. Four days later a new shell plate arrived and it works perfectly. Can't get any better than that.   

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BigMan54 posted this 21 October 2017

Hornady has given me great service over the years too. I forced my L-N-L press when it was new & busted the indexing.  They fixed it & sent it back, no charge. They have GREAT CUSTOMER SERVICE. 

 

Long time Caster/Reloader, Getting back into it after almost 10yrs. Life Member NRA 40+yrs, Life S.A.S.S. #375. Does this mean a description of me as a fumble-fingered knuckle-draggin' baboon. I also drool in my sleep. I firmly believe that true happiness is a warm gun. Did I mention how much I HATE auto-correct on this blasted tablet.

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