NOE molds gets another gold star

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  • Last Post 28 July 2017
R. Dupraz posted this 27 July 2017

 Back at the 2017 CBA military national tournament, I won an NOE mold gift certificate along with a company addressed envelope at the drawing. And for a while now, I have been wringing out a Venezuelan 7mm Mauser trying to get it to shoot cast with the military matches in mind. So after finally deciding on a bullet design, I mailed the certificate off to NOE Molds a couple of weeks ago.

No mold and no word from NOE. Not typical from these folks

Finally, after some e-mails with a representative, it was clear that she confused my letter with a previous order. So another reply from me where I attempted to clarify things a bit. 

No reply

So, today, when I was in front of this monster and about to email them again, the phone rang. It was the owner of NOE himself, Mr. Swede Nelson. He told that my letter had been found after having been misplaced, And after apologizing several times, said that the mold that I wanted would go out today.

How many time has anyone gotten a personal phone  call from the owner of a company apologizing for anything?

Swede gets a gold star from me today. 

 

 

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Maven posted this 27 July 2017

Got a personal telephone call from Al as well concerning a [C.E. Harris designed] mold for my SKS:  Got exactly what I wanted at a very nice price to boot!  That's what I call customer service.

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David Reiss posted this 27 July 2017

Al is a really good guy and supports the CBA. However we have others also such as Dan Lynch at Mountain Molds and others. We always need to support them, they make our sport more enjoyable. 

David Reiss - NRA Life Member & PSC Range Member Retired Police Firearms Instructor/Armorer
-Services: Wars Fought, Uprisings Quelled, Bars Emptied, Revolutions Started, Tigers Tamed, Assassinations Plotted, Women Seduced, Governments Run, Gun Appraisals, Lost Treasure Found.
- Also deal in: Land, Banjos, Nails, Firearms, Manure, Fly Swatters, Used Cars, Whisky, Racing Forms, Rare Antiquities, Lead, Used Keyboard Keys, Good Dogs, Pith Helmets & Zulu Headdresses. .

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TRKakaCatWhisperer posted this 27 July 2017

He has an EARNED good reputation.

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R. Dupraz posted this 28 July 2017

While it is important that we support the people that support us, I go with those who offer what I need along with quality and customer service. I have an array of bullet molds, some custom, some  production and have found that NOE most often has the design and tooling that I want/need and is my first stop when looking for a new set of blocks. Often Al has what no one else has. And his customer service is unparalleled. 

Incidentally, Al donated well over $100.00 worth of door prizes, that I know of, for the CBA national military tournament. 

 

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GP Idaho posted this 28 July 2017

As mentioned, Al goes the extra mile to earn our business. He went to the trouble of finding my cell phone # (not listed anywhere I'm aware of) to let me know that a mould  listed "In stock" was in fact sold out. Even offered to set up and run one for me if there wasn't another that would fill my need. This kind of personal service is what leads me to the NOE site when I need moulds or tooling. Gp

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JeffinNZ posted this 28 July 2017

I have two of Al's moulds and they are wonderful.  He has done cast bullet shooters a tremendous service.  Making moulds to the specs that the users want.

Cheers from New Zealand

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