Back at the 2017 CBA military national tournament, I won an NOE mold gift certificate along with a company addressed envelope at the drawing. And for a while now, I have been wringing out a Venezuelan 7mm Mauser trying to get it to shoot cast with the military matches in mind. So after finally deciding on a bullet design, I mailed the certificate off to NOE Molds a couple of weeks ago.
No mold and no word from NOE. Not typical from these folks
Finally, after some e-mails with a representative, it was clear that she confused my letter with a previous order. So another reply from me where I attempted to clarify things a bit.
No reply
So, today, when I was in front of this monster and about to email them again, the phone rang. It was the owner of NOE himself, Mr. Swede Nelson. He told that my letter had been found after having been misplaced, And after apologizing several times, said that the mold that I wanted would go out today.
How many time has anyone gotten a personal phone call from the owner of a company apologizing for anything?
Swede gets a gold star from me today.